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Total quality management perceived quality

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Reference no: EM132966588

Lululemon approach to total quality management perceived quality

Please answer the following questions on Lululemon. Use anything you can find on the web or know from personal experience to complete your response. Be sure to address their as well as their in answering the following:

  1. How does the general public view the quality of the company? Based on what?
  2. What does the company do to involve the customer?
  3. A true quality company is always continuously improving. Give at least one example of how this company is doing this.
  4. How can quality be measured / assessed in this company?
  5. Give at least 2 examples of how this company demonstrates they care about their customers.

Reference no: EM132966588

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