Total quality management involves the use of seven tools

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Reference no: EM131668167

Total Quality Management involves the use of seven tools (Ishikawa). Match the description which best describes each of these tools. Each answer is used only once.

Control Charts; Check sheet/ check lists; Histogram; Pareto analysis; Cause-and-effect diagram; Scatter diagrams; Flowcharts

A - A graphic display to determine if the process is under control

B - Reveals if there is a correlation between variables

C - Represents grouped data by frequency of occurrence

D - List of things to be checked or completed to ensure nothing is omitted

E - Shows cash inflows and outflows by period

F - Shows the steps in a process and highlights room for potential improvement

G - Diagram to identify root causes of problems developed by Karoa Ishikawa

H - Technique to prioritize problems so that focus can be placed on iems with greatest results

Reference no: EM131668167

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