Total cost of buying or owning a product or service

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Reference no: EM1366250

1. Discuss the value in determining total cost of buying or owning a product or service and identify major components that make up the total cost of a product or service. Also discuss the categories of cost that influence price and differentiate between direct and indirect costs.

2. Discuss the negotiation process and when it is good to negotiate and also discuss the characteristics that make a successful negotiator.

Reference no: EM1366250

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