Tools would be most useful in addressing each of situations

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Which of the 7 QC Tools would be most useful in addressing each of the following situations? More than one tool may be useful, explain the reason.

a. A copy machine suffers frequent paper jams and users are often confused as to how to fix the problem.

b. The publication team for an engineering department wants to improve the accuracy of its user documents but is unsure why documents are not error free.

Reference no: EM13760944

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