To minimize intergroup conflict with its suppliers

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1. Starbucks has a focus on long-term relationships with their producers. Several benefits of long-term contracts to the growers are described such as being able to reinvest in their crops and equipment. Starbucks also benefits by ensuring they have a steady supply of beans. Which of the following terms best describes these cooperatively beneficial long-term relationships?

Interdependent negotiation

Conciliation

Facilitation

Added-value negotiation

Distributive negotiation

2. To minimize intergroup conflict with its suppliers, Starbucks does which of the following?

Utilizes size to gain the lowest prices

Owns coffee plantations outright

Manipulates price of coffee

Enforces long-term price contracts

Has a positive attitude towards growers

3. In dealing with its coffee suppliers, Starbucks exhibits a conflict-handling style that shows a high concern for others and a high concern for self. This is consistent with a(n) _____ conflict-handling style.

integrating

obliging

compromising

dominating

avoiding

4. Starbucks values quality and predictability of supply, and the price of beans it gets from its suppliers. Negotiating these multiple issues is representative of

quality negotiation.

contingent negotiation.

integrative negotiation.

distributive negotiation.

separate negotiation.

Reference no: EM132224564

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