Reference no: EM132224564
1. Starbucks has a focus on long-term relationships with their producers. Several benefits of long-term contracts to the growers are described such as being able to reinvest in their crops and equipment. Starbucks also benefits by ensuring they have a steady supply of beans. Which of the following terms best describes these cooperatively beneficial long-term relationships?
Interdependent negotiation
Conciliation
Facilitation
Added-value negotiation
Distributive negotiation
2. To minimize intergroup conflict with its suppliers, Starbucks does which of the following?
Utilizes size to gain the lowest prices
Owns coffee plantations outright
Manipulates price of coffee
Enforces long-term price contracts
Has a positive attitude towards growers
3. In dealing with its coffee suppliers, Starbucks exhibits a conflict-handling style that shows a high concern for others and a high concern for self. This is consistent with a(n) _____ conflict-handling style.
integrating
obliging
compromising
dominating
avoiding
4. Starbucks values quality and predictability of supply, and the price of beans it gets from its suppliers. Negotiating these multiple issues is representative of
quality negotiation.
contingent negotiation.
integrative negotiation.
distributive negotiation.
separate negotiation.