Reference no: EM133036115

Read the extract below and answer all questions that follow. According to the (PMBOK) Project Management Body of Knowledge Guide (2017:359) "Project Communications Management includes the processes necessary to ensure that the information needs of the project and its stakeholders are met through development of artifacts and implementation of activities designed to achieve effective information exchange. Project Communications Management consists of two parts. The first part is developing a strategy to ensure communication is effective for stakeholders. The second part is carrying out the activities necessary to implement the communication strategy".

1.1 With the aid of a diagram, illustrate the three project communication management processes of the PMBOK Guide.

1.2 PMBOK (2017) argues that 'Project communications' are the products of the planning process, addressed by the communications management plan. Discover those eight (8) artefacts that are usually defined by the communication management plan.

1.3 According to the PMBOK (2017), analysis of communication requirements determines the information needs of the project stakeholders. These requirements are defined by combining the type and format of information needed with an analysis of the value of that information. Distinguish the two parts that formulate project communication management process and describe the key project communication management processes that you are aware of.

1.4 Present any of those six (6) mechanisms by which information is exchanged.

SECTION B

QUESTION 2

Examine those ten (10) logical steps and sequence of events that a project manager must undertake to resolve a dispute between confrontational stakeholders.

QUESTION 3

Create a dispute scenario of your own choice and discuss any four (4) of the techniques useful in dispute resolution.

QUESTION 4

Select any project of your choice and examine the 'non-financial risks and discuss the four (4) common risks thereof.