Three potential outcomes of influence attempts

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Reference no: EM132197563

1. Collaboration influence tactics are likely to be effective when there is a joint interest.

a. True b. False

2. Use of exchange tactics in more likely to be effective if the target person is untrusting.

a. True b. False

3. Other relevant competencies for effective leadership are emotional intelligence, social intelligence, systems thinking, and ability to learn.

a. True b. False

4. There are three potential outcomes of influence attempts: commitment, compliance, and resistance.

a. True b. False

5. Resistance can be all of the following except:

a. refusal to carry out the request

b. making excuses about why the request cannot be carried out

c. doing the bare minimum of what is expected

d. delaying acting, in the hope that the agent will forget about the request

6. The term, delegation, refers to the rights, prerogatives, obligations, and duties associated with particular positions in an organization or social system.

a. True b. False

Reference no: EM132197563

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