Reference no: EM133555472

Questions

1. Third parties increase the supply chain surplus if they either increase value for the customer or decrease the supply chain cost relative to a firm performing the task in-house. Third parties can increase the supply chain surplus effectively if they are able to aggregate supply chain assets or flows to a higher level than a firm itself. Based on the statement you have just read briefly discuss the various mechanisms that third parties can use to grow the surplus.

2. Give a detailed account of the importance of information technology in a supply chain, and in your answer, include a discussion on customer relationship management (CRM), Internal supply chain management (ISCM) and supplier relationship management (SRM).