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We discussed that information should be worth its cost. Both cost and value can be broken into tangible and intangible factors. Tangible factors can be directly measured; intangible ones arise indirectly and are difficult to measure. For example, a tangible cost is the cost of a computer monitor; an intangible cost is the lost productivity of a poorly trained employee. This discussion has two components: 1. Provide five important tangible and five important intangible costs of an information system and give five important tangible and five important intangible measures of the value of an information system (the type of IS is not relevant here - keep your answer general). 2. When determining whether an information system is worth its cost, how do you think the tangible and intangible factors should be considered? (This question is a little tricky - basically, the question is asking how can you decide whether the investment in an IS is worth the cost?)
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