Theoritical ideas from the services operations management

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Reference no: EM132307781

1. The approach that world class services organisation take towards designing and delivering services is not something that can be emulated.

Discuss this statement using frameworks and theoritical ideas from the services operations management .

2. Suppose a store’s candy inventory is managed with a periodic review system and the vendor visits every 2 weeks (reorder period = 14 days) to check the inventory and make an order. Once the order is placed, the lead time is two days. Suppose that over the reorder period plus lead time the demand for a popular item averages 110 with a standard deviation of 10. If a service level of 99% is desired and 50 units are on hand, then how many of the popular item should be ordered?

Reference no: EM132307781

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