The understanding of customer satisfaction

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1. Summarize the understanding of customer satisfaction? Remember that customer (patient) satisfaction is the difference between what is expected and what is perceived to occur.

2. Compare and contrast the four basic methods of internationalization: licensing, exporting, joint ventures, and wholly owned subsidiaries. Use own words.

3. A small and new company, which creates a new type of car engine, has two networks; one for the business and one for BYOD (bring your own device). What contents should BYOD user agreement have? For example, how you will secure the network and your companies information, and how much the access you will allow your employees?

Reference no: EM132305029

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