Reference no: EM133327036
1. The traditional Balanced Scorecard framework consists of four perspectives: financial perspective, human resources perspective, inventory perspective, and the logistics perspective.
True False
2. In a weighted-criteria evaluation system the weights of all the performance dimensions must add up to total more than 1.00 and less than 100.
True False
3. Because internationally recognized certifications like ISO 9000 are becoming so common among suppliers, it is becoming more important that purchasing firms develop internal certification programs that are geared toward the specific needs of the purchasing organization.
True False
4. Lean production and Six Sigma quality are essentially two terms that mean the same thing.
True False
5. The EOQ, also known as the economic order quantity, is the optimal order size in terms of cost because it minimizes the annual total inventory cost. The EOQ is the lot size where inventory holding costs equal annual ordering costs.
True False
6. An important initial step in the supply chain integration model is for a firm to identify the primary trading partners so the firm can concentrate its time and resources on managing the important process links with these companies.
True False
7. Which of the following are required elements of an effective CRM initiative?
a) Sending out promotional materials via e-mails and traditional mail to a large random group of a potential customers
b) Segmenting customers
c) Preserving a traditional sales force that communicates with the supply-chain via a traditional paper document/contract system
d) All of these
8. What inventory factor may be omitted from the basic EOQ derivation because it is a constant?
a) Annual order-processing cost
b) Annual purchase cost of goods
c) Annual capital cost
d) Annual setup costs
e) All of these
9. Which of the following is considered an advantage/benefit of utilizing an ERP system?
a) Fairly inexpensive to purchase and implement
b) Enables the company to utilize a single centralized database system, thus eliminating duplicate data entry.
c) Flexible enough that it allows different companies with different business models to mold the new ERP system to fit the company's business model
d) All of these
10. A company using a weighted-criteria evaluation system has established these 3 categories and the appropriate weight in parentheses: Quality (0.30), Delivery (0.40), Cost (0.30). The scores for each category are shown below. Which of the following companies has the highest total score?
a) Company A: Quality (90), Delivery (80), Cost (60)
b) Company C: Quality (70), Delivery (95), Cost (60)
c) Company B: Quality (70), Delivery (80), Cost (80)
d) All companies scored the same.
11. Which of the following acronyms is NOT paired with its correct "translation?"
a) TQM - Total Quality Management
b) JIT - Just-in-Time
c) MRP - Materials Requirements Planning
d) ERP - Estimated Response Parameters