The system of behavioral rules and norms that emerge

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Reference no: EM132283278

1. McDonald's decided to add breakfast to its hours of operation in order to increase its customers. This was an attempt to improve the organization's:

effectiveness

efficiency

leading strategy

planning

2. Who founded the early study of management thought that became known as scientific management?

Elton Mayo

F.W. Taylor

Henri Fayol

Max Weber

3. Which of the following statements is most true?

Both ethics and law are fixed principles.

Ethics are fixed, but law is flexible.

Ethics are flexible, but law if fixed.

Neither ethics nor laws are fixed principles.

4. A company that expects its managers to behave ethically to the degree that they stay within the law is acting with a _______________ approach.

accommodative

defensive

obstructionist

proactive

5. The system of behavioral rules and norms that emerge in a group is known as:

a code of conduct

a formal authority

an informal organization

scientific management

6. The collection of values that a society considers important and the norms of behavior that are approved by the society are known as:

economies of scale

sociocultural forces

the general environment

the national culture

7. A manager performs a financial analysis of each alternative in order to determine which alternative is most likely to impact the organization's profitability. This manager is focusing on which criterion for decision-making?

Dialectical inquiry

Economic feasibility

Legality

Practicality

8. Which plan of the organization contains top management's decisions about the organization's mission, goals, strategy, and structure?

Business-level plan

Corporate-level plan

Divisional-level plan

Functional-level plan

9. Outcomes of changes in the technology managers use to design, produce, or distribute goods and services is called:

Continuous-process technology

Hybrid technology

Matrix technology

technological forces

Reference no: EM132283278

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