The supply chain management of goods-producing firms

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Reference no: EM132254730

1. Which concept is represented by the following equation?

a. Quality b. Effectiveness c. Value d. Cost-benefit

2. Which one of the following is a measure of how well resources are used in creating outputs?

a. Efficiency b. Effectiveness c. Quality d. Cost

3. Which of the following key activities that operations managers perform are concerned with ensuring goods, services and processes will meet customer expectations and requirements?

a. Resource and capacity management

b. Process design

c. Quality management

d. Supply chain management

4. The supply chain management of goods-producing firms mainly focus on the physical flow of goods.

True or false

5. Eliminating non-value-added activities is one of the most important responsibilities of operations managers.

True or false

6. Which of the following is the foundation for improvement activities?

a. Supply chain management b. Reengineering c. Process and value stream maps d. Process management

7. The value stream refers to the sequence of all process activities and tasks necessary to crate and deliver a desired output or outcome.

True or false

8. Which of the following is concerned with activities such as purchasing materials and supplies used in manufacturing and managing inventory?

a. Core processes

b. Support processes

c. General management processes

d. Supply chain processe

Reference no: EM132254730

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