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The scarborough ymca-getting back on track

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Reference no: EM133148580

Read the case "The Scarborough YMCA: Getting Back on Track" and answer the following questions: 

Link to case: https://www.coursehero.com/file/57660385/Case-11-Scarborough-YMCApdf/ 

1. What are the main problems you are facing? What problems can be measured and quantified? 

2. How serious is the financial deficit? What is causing it? 

3. How many new members would you need to cover the deficit in the next year? 

  • How many would be needed if they paid full membership?
  • How many new members if you continue with the same proportion of full and assisted membership?

4. How bad is the performance in terms of service of this facility? Has it been measured? Explain how. 

5. Set a concrete result you would like to accomplish in the coming year. 

  • What type of short-term wins (goals) would you propose (within the next 3 months)?
  • How would you celebrate this short-term win? Keep in mind that the purpose of celebrating it is to motivate others that change is possible and that you gain credibility as the change agent leading this initiative.

Reference no: EM133148580

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