The sales representative reports customer orders

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Reference no: EM131228547

Using the narrative below, prepare a Level zero DFD, and a flowchart for Furniture 4 Everyone

Narrative:

At Furniture 4 Less, the sales representative reports customer orders on a three part form called form 191A. When the form is filled out, the original form is given to the customer. Then the duplicate is mailed to the central headquarters which goes directly to the secretary of the sales order entry department. And the triplicate is kept in the sales representative’s order pad. Once the secretary receives the duplicate, the secretary will give the orders to one of the three entry clerks to enter the information into the computer system. After the data entry is filled, the inventory master file is accessed to check inventory availability. If the orders are filled they are then recorded on the sales master file, but if the orders are not filled they are recorded in a computer suspense file for later investigation.

The data processing prints a five part sales orders on form 191C. The data is retrieved from the data stored on the sales order master file to fill out form 191C. The sales order entry department receives two copies of the sales order. The department will file copy 2, and mail the original copy 1 to the customer. Copies 3 and 4 are sent to the warehouse. The last copy 5 is sent to the accounts receivable office.

The warehouse workers use copy 3 to pick up the goods and then they file copy 3. After, they collect the furniture order and deliver the goods with copy 4 and send them to the shipping department. A shipping clerk checks the asymbol order with copy 4 to insure the copy is compiled correctly. Next, the shipping clerk prepares a three part shipping notice that’s form 191D. The shipping clerk records the shipment in a shipping log. The shipping number original is used with the carrier. The carrier signs the original which serves as a bill of lading. The sales copy 4 from form 191C is used as the packing slip. The bill of lading and packing slip accompany the goods to the customer. The last part of the ordering process is that the duplicate of the shipping notice is sent to accounts receivable. The triplicate of the shipping notice is sent to order where it is filed in the accepted order file.

Reference no: EM131228547

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