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Write a 15 to 20 pages report on given topic "Effectiveness of training programs in achieving customers and their satisfactions in Malaysian Airlines"
Explain the below question
1) Analyze the role of training programs in staff development
2 ) Analyze the influence of training and development programs in increasing customers and their satisfaction.
3) Provide appropriate recommendation to Malaysian Airline about the most effective measures to be used in training programs.
4) Analyze and find what academic literatures can have with respect to relationship in between the employees training and development programs with increasing the number of customer's their retention and satisfaction.
5) Evaluate the factors that have an influence on the relationship in between the training and customer satisfaction.
6) Identify of issues that has not been resolved in this stream of research and requires more research.
Types of teams as to their effectiveness that will improve problem solving capabilities within organizations.
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The main motive for conducting this research is to provide broad range of research of the literature and their reviews related to training and development and assisting the employees in providing customers satisfaction.
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This Case Study focuses on various issues related to Labour Unrest at Maruti Suzuki India Limited.
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