Reference no: EM132230781
1. What expectations might a manager set for employees in a hospital nursing department with a high ratio of experienced employees?
Lessen staff accountability for following standard protocols
Allow staff more autonomy in decision making
Eliminate annual infection-control training for staff
2. An organization’s strategic goals are used for what purpose?
To provide direction for leadership decision making
To establish performance incentives for leadership
To identify what aspects of quality will be measured
3. Which of the following is an unclear goal?
Reduce hospital patient readmissions
Administer immunizations without incident
Work with physicians to enhance access
4. What clinical group is considered to be at the top of the professional hierarchy in healthcare organizations?
Physicians
Technicians
Nurses