Reference no: EM132249341
1. ________ conflict supports the goals of the group while ________ conflict hinders group performance.
Interactionist; dysfunctional
Dysfunctional; interactionist
Dysfunctional; functional
Functional; interactionist
Functional; dysfunctional
2. Which of the following conflict-handling intentions involves accepting a solution that provides incomplete satisfaction of both parties' concerns?
accommodating
avoiding
collaborating
competing
compromising
3. In a negotiation process, which of the following activities is most likely to be included in the "preparation and planning" step?
determining your best alternative to a negotiated agreement
determining where the negotiation will take place
designing procedures for implementing the agreement that has been worked out
justifying your original demands
exchange of the initial proposals or demands
4. Which of the following statements is true regarding distributive bargaining?
In terms of intraorganizational behavior, all things being equal, distributive bargaining is preferable to integrative bargaining.
It attempts to create a win-win solution.
It operates under zero-sum conditions.
It focuses on long-term relationships.
It involves high information sharing.
5. A party who seeks to appease an opponent may be willing to place the opponent's interests above his or her own, sacrificing to maintain the relationship. We refer to this intention as ________.
competing
accommodating
compromising
collaborating
avoiding