Reference no: EM132296918

You are in charge of human relations at a large teaching hospital. The head of pharmacy comes to you and describes continuing conflicts with the physician managing residents in anesthesiology. The physician continually badgers your staff with incomplete requests and sketchy notes that he claims are clear prescriptions, as well as demands for immediate handling of routine scripts. He does this while making rounds with residents and is often heard instructing them, “It’s necessary to keep the troops in order and tell ‘em who’s boss.” His residents are starting to follow these instructions to the consternation of your pharmacists; friends in nursing say the same behavior is taking place there. How do you, as a non-physician manager, deal with this growing problem? (Answer in half page)