The patient faxes the patient information

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The patient faxes the patient information form and insurance card information to the clinic. The medical assistant notices the insurance information seems blurry and hard to read. What is the medical assistant's next step? Skip that part. The provider can collect that information at the patient's appointment. Mail patient a letter stating the appointment could not be made due to the unreadable insurance information. Fill in the insurance information with what you think you can read Call the patient to obtain the accurate insurance information.

Reference no: EM133702556

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