The passage of the national labor relations act

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1. There is not doubt dealing with the public/customers is hard work. For some people, it comes somewhat naturally, but not for everyone. Having said that, does that mean a person without a natural spark for working with people not be trained to work with customers? The question comes down to...can customer service/people skills be taught/trained/coached, or are some individuals simply born with the skill (nature vs. nurture)?

2. Discuss some employer tactics used to prevent or minimize union membership growth prior to the passage of the National Labor Relations (Wagner) Act in 1935. Which, if any, of these tactics would be lawful today? What anti-union tactics are used today?

Reference no: EM132273526

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The passage of the national labor relations act : Discuss some employer tactics used to prevent or minimize union membership growth prior to the passage of the National Labor Relations (Wagner) Act in 1935.

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