Reference no: EM132190761

1. The manufacturing economy accounts for more than 80 percent of jobs in the United States.

True

False

2. __________________________ refers to the creation of a visual diagram to describe a transformation process

a. all the above

b. flowcharting

c. process mapping

d. service blueprinting

3. Lean tenants include

a. identify and improve the value stream

b. none of the above

c. produce what is pulled

d. all the above

e. strive for perfection

4. Which of the following is NOT one of the five types of processes

a. batch

b. none of the above, all are viable processes

c. job shop

d. assembly line

e. project

5. ______________ is the method of production authorization and materials movement in the lean production system that supports the tenet of producing only what is pulled by the customer.

a. none of the above

b. co-location

c. preventative maintenance

d. throughput

e. uniform load

6. The decision-making framework for operations in the supply chain includes process, quality, capacity, inventory, and finance.

True

False

7. The Operations strategy process includes:

a. 4. all the answers are correct

b. answers 1. and 2. only

c. 1. competence

d. 2. mission

e. 3. vision

8. The service product bundle consists of:

a. implicit and explicit only

b. all the above

c. facilitating goods

d. implicit service

e. explicit service