The manufacturing sector to adopt servitization

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1. Servitization is the innovation of an organisation’s capabilities and processes to better create mutual value through a shift from selling products to selling product? service systems. What are the key challenges for the manufacturing sector to adopt servitization?

2. Performance appraisal inflation (higher than deserved scores) occurs often. While some see this practice as “compassionate” and good for morale, it has potential long-term effects on employee and organizational performance. How? What possible steps can be taken to minimize its occurrence?

3. Address how Internet and digital technologies affect or influence the six broad segments (demographic, sociocultural, political/legal, technological, economic, global) of the general environment of the firm.

Give an example for each.

Reference no: EM132186658

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