The liquidation of comair preceded abrupt cancellation

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The liquidation of Comair preceded an abrupt cancellation of domestic and regional flights leaving travellers not just stranded but very angry. According to media reports, the communication with ticket holders lacked the skills of a seasoned Public Relations practitioner. As a communication expert, discuss how you could have handled the communication better. Your discussion should include communication objectives, means, tools and medium most appropriate for the prevailing situation.

Reference no: EM133473316

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