The level of the performance standards

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Reference no: EM132277303

1. The managerial activity aimed at bringing organizational performance up to the level of the performance standards is:div>

A. organizing

B. taking corrective action

C. fixing symptoms

D. conducting a cost-benefit analysis

2. As part of the controlling process, you have finished measuring the performance of your team. What mush you do next?

A. take corrective action

B. establish a unit of measure to gauge performance

C. modify past plans

D. restructure control systems and subsystems

E. compare measured performance to standards

3. The amount of power an individual in an organization possesses is:

A. total power

B. position power

C. personal power

D. absolute power

4. A sign that a problem exists is:

A. declining sales

B. a symptom

C. low employee morale

D. a standard

E. depression

5. Before performance is measured:

A. precontrol must be established

B. some unit of performance must be established

C. approval from top management must be received

D. the controller must be hired

5. Information appropriateness has to do with how ________ information is.

A. timely

B. relevant

C. well-organized

D. accurate

6. The extent to which an individual is able to influence others so they respond to orders is:

A. authority

B. responsibility

C. accountability

D. power

7. Generally, information needed for ________ is detailed , current, well-definded, and largely internal.

A. operational contral

B. management control

C. strategic control

D. management planning

8. For control to be successful, managers should keep in mind all of the following, EXCEPT:

A. corrective action should be taken as promptly as possible

B. managers should only consider their own department or unit

C. controlling can be applied to many different facets of organizational life

D. to take steps to ensure people know exactly what information is required

9. The level of activity established to serve as a model for evaluating organizational performance is:

A. an objective

B. a problem

C. a standard

D. productivity

Reference no: EM132277303

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