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Answer each question True or false?
1) Generally, physicians multitask better than do office managers.
2) The “intimidator” office manager is a bully.
3) Creative leadership can be accomplished by directing the efforts of others. 4) A leader is a person who is resilient.
5) Humor delivered with a sharp tongue is acceptable for an office manager.
6) It is the office manager’s responsibility to deal with an impaired physician.
7) Credentialing physicians must always be done by the office manager.
8) It is important to turn cell phones off before entering a hospital.
9) Always check the rates of a collection agency before hiring them.
10) Always hire an accountant with medical experience to help with budgets and forecasting.
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