The insight aspect of the idic model includes

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1. The “insight” aspect of the IDIC model includes:

a. Differentiate and Customize b. Identify and Differentiate c. Interact and Customize d. Identify, Differentiate, Interact, and Customize

2. The customer-centric company would gather customer information by:

a. Measuring average demand in groups of customers b. Measuring average demand based on customer-specific information c. Gathering customer-specific information d. Gathering customer-specific information and aggregate information.

Reference no: EM131271370

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