Reference no: EM132159144
1. An important goal of a diversity training program is to
a. achieve minority hiring quotas.
b. help employees relate comfortably to people of different cultures.
c. move women and minorities into managerial positions more quickly.
d. market products to ethnic groups more effectively.
2. The informal organization structure is a
a. description of who reports to whom.
b. analysis of team structures.
c. way of getting people together with common interests.
d. set of unofficial working relationships.
3. True/False:
1. The concept that drives the need for total quality is competitiveness.
2. Asian countries have not yet adopted the concept of quality.
3. Because of globalization suppliers are just as likely to be located in other countries as in the home country