The concept of emotional intelligence can be traced

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Reference no: EM132109898

1. The concept of emotional intelligence can be traced to ________ and the work of ________.

1950; Gordon Allport

1965; Abraham Maslow

1998; Daniel Goleman

1920; E.L. Thorndike

2. People learn from leaders who can ________.

Teach

Preach

Control

3. Extrinsic factors that are important for work satisfaction include all but one of the following:

Fair and adequate pay

Opportunity and decision-making

Job security

Benefits

Due process

4. Education sessions on valuing diversity usually involve ________.

Awareness of individual differences

Understanding attitudes about people who are different

Using individual differences as strengths or assets

Improving relationships between people who are different

All of the above

Reference no: EM132109898

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