The combination of credibility and perseverance

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1. Credibility comes when HR professionals focus their _______ and _______ on issues that matter to the business? A. Time and Attention B. Time and Perseverance C. Credibility and Time D. Obligation and Commitment

2. It is the combination of credibility and perseverance that enables HR professionals to establish trusting relationships with line managers and other colleagues? True False

3. The most important element of building a reputation for credible activism is earning trust the results, followed by________ and __________ to others effectively? A. Time and Perseverance B. Effectiveness and Trust C. Influencing and Relating D. Organizing and Interacting

4. The trust formula illustrates the importance of building effective relationships with line and functional colleagues? True False

5. Strong HR professionals recognize that professional organizations are a ______ and rich source of ideas and innovations that can be brought into their organization and either adapted or adopted as is? A. Incredible B. Unique C. Outstanding D. Fabulous

6. A major objective of every consultation is to encourage you to focus on and value the _______ or _________ aspect of the relationship you have with the client? A. Affective or Interpersonal B. Ineffective or personal C. Human or Machine D. Organization or Company

7. Using valid data eliminates a major cause of confusion, uncertainty and resulting inefficiency in problem-solving. True False

8. What are the two reasons for consultants to strive for collaborative relationships with their clients? A. People's resources and Solve problems B. Management logistics and Solve problems C. Executive resources and Trust issues D. Leadership logistics and Problem solving

9. Is Client commitment the key to consultant leverage and competency? True False

10. During a project the client often expects the consultant to do the whole job. Creating a consultant client team to do the job is a good way to build client commitment? True False

11. All organizations ______ and ______ public and private sector, global and local, corporate and divisional-- find value in defining and delivering a distinct atmosphere that affects employees, customers and investors? A. Large and Tiny B. Enormous and Numerous C. Big and Small D. Medium and Large

12. Creating the right organization through a process lens means ________ and__________ key processes such as new product development, continuous improvement, product of diversification, order to remittance and, innovation? A. Suggesting and Scaling B. Developing and Creating C. Communicating and Structuring D. Identifying and Improving 5

13. HR professionals and business leaders should focus on an organization as a set of capabilities rather than a processes, structures or systems? True False

14. After years of experimenting and practicing HR professionals have found a four step process that works when gaining strategic alignment? True False

15. HR professionals who facilitate an alignment process have the ability to build capability because the design capabilities become the linchpin of the strategy HR process? A. Background B. Lynchpin C. Basis D. Foundation

16. _________ behavior with the client means you put in the words what you are experiencing with the client as you work? A. Rational B. Authentic C. Meaningful D. Systematic

17. Setting up a project requires the client and the consultant to exchange what they want from each other and what they have to offer each other? True False

18. By definition being a consultant and not a manager means you have indirect control and limited responsibility for your own time in your own support resources? True False

19. As consultants focusing on our own ________and _________ our awareness of what we are experiencing with the client and how we are working all increase our effectiveness? A. Awareness and Capabilities B. Actions and Capabilities C. Actions and Expressing D. Abilities and Voicing

20. When pressuring clients to feel we have immediately helped can be a tremendous obstacle to the learning we are trying to promote? True False

Reference no: EM132270692

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