The client satisfaction score is decreasing

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Reference no: EM131144367

The client satisfaction score is decreasing.

Explain the importance of having KPIs for internal audit

Suggest a range of KPIs that the internal audit function might wish to implement

Describe the reasons why the client satisfaction score may be decreasing at Ponton Council and

Develop an action plan designed to address these reasons.

Reference no: EM131144367

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