The best way for supervisor to handle difficult employees

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Reference no: EM132217664

1. Which of the following is NOT an example of a hygiene factor?

a. Money

b. Responsibility for work

c. Supervision

d. Safe work environment

2. The best way for a supervisor to handle difficult employees is simply to ignore them.

True

False

3. As the head of a single-parent household, Henrietta must make certain that she and her children are covered by her benefits at work. According to Maslow, Henrietta is most likely trying to fulfill _____ needs.

a. safety

b. self-respect

c. self-fulfillment

d. aesthetic

4. ____ needs pertain to one’s need to know and understand.

a. Security

b. Affect

c. Cognitive

d. Aesthetic

5. According to Professors Hackman and Oldham, training employees with a variety of skills as opposed to one specialty will increase motivation.

True

False

6. In the context of Herzberg's motivation-hygiene theory, which of the following is a hygiene factor?

a. Responsibility for work

b. Company policies

c. Opportunity for growth

d. Challenging nature of the job

7. Expectancy theory is based on worker perceptions, not relationships.

True

False

8. If Maslow's theory is correct, a person will be unable to satisfy biological needs until security needs are satisfied first.

True

False

9. The degree to which employees can see how their work impacts others is known as _____.

a. task significance

b. autonomy

c. skill variety

d. task identity

10. Challenging or interesting work and recognition for accomplishments are examples of hygiene factors.

True

False

Reference no: EM132217664

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