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Tendency to underestimate influence of external factors

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1. Ample evidence exists which indicates that an employee who is satisfied and treated fairly is more likely to ________.

meet their managers expectations

engage in citizenship behaviors

be recruited by other organizations

be named team lead

become used by others within the team

2. Which of the following terms best describes the tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others?

fundamental attribution error

halo effect

selective perception

overconfidence

randomness error

3. A project leader has just listed all of his project's stakeholders and categorized their current engagement levels. What should his next step be?

determine the desired or target level for each stakeholder

determine what tradeoffs he will need to make to meet their expectations

actively involve the neutral stakeholders to assist in problem solving

remove all resistant stakeholders from the project

Reference no: EM132189195

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