Techniques for building relationships with customers

Assignment Help Marketing Management

Reference no: EM13734564

Write a one-page paper in which you identify at least three techniques for building relationships with customers in today's competitive business environment. Focus especially on ways to build long-term relationships and create loyal customers. In your paper, include the following:

Use the following three techniques to build customer relationships, along with descriptions of each technique.

Become familiar with your customers: Get to know who they are and why they do business with you. Find out their likes and dislikes.

Tell your customers what they can expect: Convey to your customers your commitment to them. Live up to their expectations: Follow through by accomplishing what you have said that you would do.

Maintain consistency: Do not promise what you cannot deliver, but always deliver a consistent service. Customers like to know that they will have the same positive experience every time they interact with you.

One practical example that describes how to implement one of these techniques in a customer service setting.

Reference no: EM13734564

Questions Cloud

Explain why your example is not a fundamental cause of growt : Explain why your example is not a fundamental cause of growth. 6.Give an example of a fundamental cause of growth, and explain why your example is not a proximate cause of growth. 7. Let's say there are two regions. In one region, cattle can be raise..

Basis of many multinational firms competitive advantage : A licensing agreement is an arrangement whereby a licensor grants the rights to intangible property to another entity (the licensee) for a specific period, and in return, the licensor receives a royalty fee from the licensee. Remember that technologi..

Establishing and communicating organizational culture : Who is responsible for establishing and communicating organizational culture. How does organizational culture relate to organizational performance.

Explain why you think customer service is important : Explain why you think customer service is important and Explain one positive and one negative customer service experience you have had personally or observed

Techniques for building relationships with customers : Write a one-page paper in which you identify at least three techniques for building relationships with customers in today's competitive business environment

Firms must exploit experience-based cost economies : In today's environment, competitive conditions are so intense that to survive in the global market, firms must exploit experience-based cost economies and location economies, they must transfer core competencies within the firm, and they must do all ..

What is a continuous distribution : What is a Continuous Distribution? How Does it Differ From a Discrete Distribution?What Does the Normal Distribution Look Like? Why is it Important in Statistics?

Determine whether there was a recession : Consider an economy where 1999 is the base year used for all calculations of price indices and constant-price aggregates. The price of the average good counted in GDP was 5% higher in 1997 than in 1999 and real GDP in 1997 was $64,800. In 1998 the ra..

Which president left boldest mark on american history : In this period, 26 men served as president. In an essay of at least 500 words, which president do you think left the boldest mark on American History?

User Account

All Pages