Reference no: EM132549886

Question 1

Which of the following focuses primarily on the technical issues of keeping systems up and running?

A) Business continuity planning
B) Security policies
C) Disaster recovery planning
D) An AUP
E) An information systems audit

Question 2

A scheduling system for minimizing inventory by having components arrive exactly at the moment they are needed, and finished goods shipped as soon as they leave the assembly line best describes a ________ strategy.

A) just-in-time
B) frictionless
C) bullwhip
D) safety-stock
E) streamlined

Question 3

Customer relationship management systems typically provide software and online tools for sales, customer service, and:

A) Marketing
B) Account management
C) Advertising
D) Public relations
E) Human resources

Question 4

Compared to traditional goods, digital goods have:

A) greater pricing flexibility.
B) lower marketing costs.
C) higher production costs.
D) higher inventory costs.
E) lower menu costs.

Question 5

Content providers use ________ systems to process large amounts of very small monetary transactions cost-effectively.

A) subscription
B) mobile payment
C) transaction fee
D) micropayment
E) affiliate revenue

Question 6

Which of the following statements best describes the relationship between collaboration and knowledge management?

A) Collaboration is impossible without knowledge.
B) Knowledge is impossible without collaboration.
C) Knowledge is useful only when shared with others.
D) As knowledge improves, so does collaboration.
E) Knowledge is the result of collaboration.

Question 7

Which of the following is a computer-based system that attempts to emulate human behavior?

A) Fuzzy logic
B) Neural networks
C) AI technology
D) Genetic algorithms
E) LMS

Question 8

Which of the following statements best describes the term business intelligence?

A) Software developed exclusively for business management
B) The tools and techniques used to analyze and understand business data
C) The infrastructure for collecting and managing business data
D) Information systems involved in business decision making
E) Enterprise systems used to make business decisions

Question 9

In order, what are the first three steps in BPM?

A) 1. identifying processes for change, 2. analyzing existing processes, 3. designing the new process.
B) 1. analyzing existing processes, 2. identifying processes for change, 3. designing the new process.
C) 1. identifying processes for change, 2. designing the new process, 3. implementing the new process.
D) 1. analyzing processes to change, 2. designing the new process, 3. measuring the optimized process.
E) 1. designing new processes, 2. analyzing existing processes, 3. identifying processes for change.

Question 10

What is the purpose of responsive web design?

A) It allows one website to serve different platforms, such as tablets, PCs, and mobile phones.
B) It allows websites to respond quickly to changing user needs.
C) It enables websites to customize design according to user preferences.
D) It enables websites to customize content based on user location and preferences.
E) It enables different people to responsively program the system.