Team performance in hospitality and tourism

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In the presentation, Andrew Sillitoe lists 5 rules of high-performance teams based on his experience working with hockey teams. Reflect on current or past hospitality or tourism teams you worked with or any other work-related team, if you don't have specific hospitality and tourism experience.

1. To what extent do you agree with Sillitoe's choice of rules? How can these habits be related to team performance in hospitality and tourism?

2. Of the five rules, which three do you think are stronger drivers of key team performance metrics in hospitality and tourism, and why?

Reference no: EM132677355

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