Target for process improvement

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Assume a typical patient visit at a clinic consists of four steps: patient check-in, nurse preliminary exam, physician exam and consultation, and discharge. The slack times for these steps are 5 minutes, 15 minutes, 20 minutes, and 10 minutes, respectively. The durations are 8 minutes, 20 minutes, 10 minutes, and 15 minutes, respectively. Which step should be the target for process improvement based on time value analysis (TVA)?

Reference no: EM132925474

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