System development methodologies in information systems

Assignment Help Basic Computer Science

Reference no: EM1342630

Question 1: Explain the terms "technique" and "tool" and then describe some of the techniques and tools that you used in order to accomplish those assignments.

Question 2: There are literally thousands of system development methodologies in the Information Systems field. Suggest some reasons why there might be so many.

Question 3: When dealing with a client as a consultant it is important that both the client and consultant have appropriate expectations and understandings. Inappropriate expectations and understandings can lead to a great deal of frustration and possibly a poor outcome. Here are some typical client situations:

The client has little idea of what they need.
The client thinks they understand the problem (but doesn't). The client understands their problem but doesn't understand the available options.

The client understands the problem and options and is looking for the bestdeal/solution.

Here are some roles that the consultant can adopt:

I am an expert ("Ask me any technical question and I can answer it").

I am here to sell ("I've got some really good deals"). •

I am a doctor ("Tell me your problem and I'll recommend something for you").

Match different client situations and consultant roles and suggest some potential problems or frustrations. (Try putting it into a concrete situation e.g. someone wanting to buy a new sound system for their home.)

Edgar Schein (reference below) suggests that a consultant should start with an open mind and be prepared to adopt the role most appropriate at the time. His approach

is probably best summarized as helper: "I am here to help you with your problem. What can I do for you?" Note, however, that Schein's attitude is that the problem belongs to the client and the consultant should not allow the client to "offload" the problem to them.

Reference no: EM1342630

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