Reference no: EM133505995 , Length: word count:2000

Requirement Engineering

Assessment - Agile Requirements Analysis and Management Report

Learning Outcome 1: Demonstrate methods for eliciting, analysing, documenting, and maintaining requirements in an organisational context.

Learning Outcome 2: Synthesise key principles of requirements management and communicate to stakeholders in order to solve problems.

Learning Outcome 3: Evaluate organisational requirements to maximise effectiveness and promote sustainable business practices.

Assessment Task: This final assessment requires you to respond to the given case study used in Assessment 1 and 2, so that you can develop insights into the different facets of Requirements Analysis and management in agile approach of software development. In this assessment you are required to produce an individual report of 2000 words (+/-10%) detailing the following:

a) Product vision for the project
b) Product Roadmap
c) Product Backlog containing Epics and User stories
d) Story Mapping for the project
e) Personas who typifies the future system end user
f) Identification of Epics and User stories for the first release
g) Decomposition of Epics into User stories for the first release
h) Story elaboration and Acceptance Criteria of User stories for the first release to ensure the ‘definition of done'.
i) A paragraph detailing how the mindset and role of a Business Analyst (BA) need to be changed while
transitioning from ‘Waterfall' to ‘Agile' requirement engineering practice.

Task Instruction:

1. Please read the given case study and make assumption wherever needed

2. Based on the given case study, you are required to write a 2000 (+/- 10%) words Agile Requirements Analysis & Management Report.

3. Review your subject notes to establish the relevant area of investigation that applies to the case. Re-read any relevant readings. Perform additional research and investigation to add depth to your understanding.

4. Plan how you will structure your ideas for your report and write a report plan before you start writing.

5. The report DOES NOT require an executive summary or abstract.

6. Structure of the Report
• A professional custom title page with the subject code and subject name, assignment title, student's name, student number and lecturer's name
• Table of contents
• An introduction (100-150 words)
which will also serve as your statement of purpose for the report. This means that you will tell the reader what you are going to cover in your report. You will need to inform the reader of:
o Overview of the problem you've been asked to research
o The key concepts you will be addressing,
o What the reader can expect to find in the body of the report

• The body of the report (1700-1800 words) will need to cover two specific areas reflecting the given case study:
a. Product vision for the project
b. A Product Roadmap, which includes main product features over releases and timelines of the project
c. Product Backlog including Epics and User stories (minimum ten (10) entry). Following is an example format to create the product backlog:
d. Story Mapping for the project - ordering User stories according to priority and sophistication
e. Two (02) Personas who typifies the future system end users or major stakeholders
f. For the first release, identify the epics and user stories from the product backlog (identified in the previous question (c)).
g. Decomposition of two (02) Epics into number of User stories selected for the first release (identified in the previous question (f)).
h. Story elaboration and Acceptance Criteria of five (05) User stories for the first release to ensure that the User story is clear and the ‘definition of done'.
i. Describe, how the mindset and role of a Business Analyst (BA) need to be changed while
transitioning from ‘Waterfall' to ‘Agile' requirement engineering practice.

• The conclusion (100-150 words) will summarise any findings or recommendations that the report puts forward regarding the concepts covered in the report.
• Reference list
• Appendix (if required)

Referencing this report using APA 7 referencing style.

Case : "DoorDash is a technology company that connects consumers with their favourite local businesses in 27 countries across the globe. Founded in 2013, DoorDash is building products and services to further local commerce, enabling merchants to thrive in the convenience economy, giving consumers access to more of their communities, and providing work that empowers. With DoorDash, there is a neighbourhood of good in every order." (About | DoorDash, n.d.).

DoorDash was launched in Melbourne, Australia in 2019. Since then, this food delivery platform has grown to cover about 80 per cent of the Australian population and signed delivery agreements with Coles, IGA, Chemist Warehouse and Petstock (DoorDash Eyes Further Growth in Australia, 2022). In addition to partnering with larger retail chains, DoorDash is attracting more specialty stores to join its app, such as florists, butchers, fishmongers, and grocers.

Using this service (DoodDash app in iOS or Android, or website), customers can reach thousands of restaurants, grocery, and convenience stores, and many more on-demand any time. Delivering with DoorDash means earning money when and how you want. Business merchants can reach new customers, market the store, and grow their business by offering delivery, pickup, and direct online ordering with DoorDash.

However, customers of the DoorDash app are currently facing some challenges like, clients are not receiving the order after placing it, not having straightforward ordering, partially or fully outage of the app, error in validating cart or basket while placing an order, receiving cold food, stuck on confirming order etc. Dashers/DoorDash drivers are also facing some issues as: app outage, app is not mapping the address properly, cancelled orders, etc.

The DoorDash company has been working hard to address the issues and challenges it is facing. In its most recent financial results, DoorDash reported a net loss of $US167 million ($240.9 million) which was larger than the $US110 million loss a year earlier (DoorDash Eyes Further Growth in Australia, 2022).

In 2022 Australian food delivery industry, UberEats was the leader with 50-60% market share, whereas DoorDash was with 25% and Menulog was with 20% (Yun, 2022). However, Deliveroo's (one of the competitors in the industry) departure from Australia in November 2022 can have an impact on the growth of DoorDash. Improvement of customer and driver experience, reliability, data security, and quality attributes in DoorDash platform can positively assist to grow in the competition. Again, competitive advantage can be gained by matching the business processes with customer expectation through Artificial Intelligence (AI) and cutting-edge technologies.

Consider, you are working as a Business Analyst (BA) at DoorDash, Australia and you have been assigned for this new improvement venture of DoodDash platform to be used in Australia. You will need to research the market, community, competitor platforms, and current technology trend in Australian context to improve customer and driver experience. Payment service can be revisited to incorporate varied and all 21st century payment options. Australian customer base also need to be researched to identify the quality issues with the current version of the DoorDash platform.