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Sustainable customer centricity model

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Reference no: EM133067493

Read carefully the case study No 24 (Best Buy Co. Inc: Sustainable customer centricity Model?) and answer the following questions:

1. Identify opportunities and threats as well as strengths and weakness of the company. 

2. What is/are the strategy (ies) used by Best Buy?

3. Explain the contribution of various functional areas of Best Buy Company to its well-being.

4. Determine the issues affecting to the strategic competitive advantage of the company.

5. Recommend solutions for Best Buy to improve its competitive advantage.

Reference no: EM133067493

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