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Sustainable business improvement in a global corporation

Assignment Help Operation Management
Reference no: EM13825355

Case Study: Sustainable Business Improvement in a Global Corporation: Shell Services.

Please refer to the PDF document attached for the whole case study.

Additional Requirement

This case study is a part of Operations Management. This case study is about Shell Services. Shell comprises of many companies around the world and it internally introduced a concept of Service Quality Management which was about developing an overall service quality of the companies

Word count 1400

Reference no: EM13825355

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