Suppose that no calls are currently on hold

Reference no: EM13218826

Suppose that no calls are currently on hold. If the agent takes 5 minutes to complete processing the current call, what is the probability that no callers will be waiting on hold?

Reference no: EM13218826

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Suppose that no calls are currently on hold : Suppose that no calls are currently on hold. If the agent takes 5 minutes to complete processing the current call, what is the probability that no callers will be waiting on hold?

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