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Supports organization it and business processes

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Reference no: EM133055683

Support services is a broad category that refers to any team that supports an organization's IT and business processes. The help desk, for example, is a support services team. Support services are vital when an incident impacts the operational performance of an organization.

1. What are five types of support services in a typical large organization?

2. Should the same or different support services be available when an incident impacts the operational performance of an organization? Explain your answer.

Reference no: EM133055683

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