Supply chain-identify key risks in the methods

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In a company’s supply chain, what are 3 ways you might find out what customers expect. Identify key risks in the methods.

In a past claim it was said that Nordstrom once refunded the price of 4 tires - even though they don't sell tires. It was also said that any Ritz-Carlton employee may spend up to $75 on the spot to aid a customer. Give 3 reasons why those companies might do such things

Reference no: EM13761350

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