Supervisors hired their own employees without communication

Reference no: EM133180487

As a new member of the board of directors for a local bank, Jack Nelson was being introduced to all the employees in the home office. When he was introduced to Ruth Johnson, he was curious about her work and asked her what the machine she was using did. Johnson replied that she really did not know what the machine was called or what it did. She explained that she had only been working there for 2 months. However, she did know precisely how to operate the machine. According to her supervisor, she was an excellent employee.

At one of the branch offices, the supervisor in charge spoke to Nelson confidentially, telling him that "something was wrong," but she didn't know what. For one thing, she explained, employee turnover was too high, and no sooner had one employee been put on the job than another one resigned. With customers to see and loans to be made, she continued, she had little time to work with the new employees as they came and went.

All branch supervisors hired their own employees without communication with the home office or other branches. When an opening developed, the supervisor tried to find a suitable employee to replace the worker who had quit.

After touring the 22 branches and finding similar problems in many of them, Nelson wondered what the home office should do or what action he should take. The banking firm generally was regarded as being a well-run institution that had grown from 27 to 191 employees during the past 8 years. The more he thought about the matter, the more puzzled Nelson became. He couldn't quite put his finger on the problem, and he didn't know whether to report his findings to the president.

Questions:

1. What do you think is causing some of the problems in the bank's home office and branches?

2. Do you think setting up an HR unit in the main office would help?

3. What specific functions should an HR unit carry out? What HR functions would then be carried out by supervisors and other line managers? What role should the Internet play in the new HR organization?

Reference no: EM133180487

Questions Cloud

How do the business risks such as credit risk : You are part of a team at Joyful Audits, a medium sized audit firm located in Australia, How do the business risks such as credit risk

Turnover of trade exchanged unfamiliar trade prospects : Turnover of trade exchanged unfamiliar trade prospects and choices was ?lling quickly in 2004-2013, coming to $145 billion in April 2013 [twofold the turnover r

Compute the revenue earned by jkl inc from this contract : Provision of right to access the intellectual property for 5 years. Compute the revenue earned by JKL Inc from this contract for the year ended December 31 2021

Standard employment relationship and precarious work : Last February, a group of Instacart employees who worked as in-store shoppers at a Mariano's grocery store in Skokie, Illinois, voted to unionize in a historic

Supervisors hired their own employees without communication : All branch supervisors hired their own employees without communication with the home office or other branches.

Symptoms of physical-emotional and sexual abuse : As an Education Support worker you must be able to identify when a student is in a potentially abusive situation and act appropriately within school policies an

Prepare end-of-year financial statements for partnerships : From information given in Part A, prepare end-of-year financial statements for partnerships incorporating appropriate adjustments

TWL604 Tech Work Integrated Learning Assignment : TWL604 Tech Work Integrated Learning Assignment Help and Solution, Torrens University Australia - Assessment Writing Service

Ethical Issues-Personnel Selection : Assume that you are either the staffing professional in the department or the hiring manager of a work unit.

User Account

All Pages