Supervisor of a call center

Assignment Help Business Management
Reference no: EM131068096

Roshanda, the supervisor of a call center, while reviewing her tapes of the call-monitoring system for the day, runs across a tape of Ken, an older married man with six children, having "phone-sex" with Barbie, a newly hired, cute, 17 year old, who likes to wear tight, figure-revealing clothes. Roshanda should first do the following:

a. Reprimand Barbie for enticing Ken with her hot body and revealing clothes

b. Reprimand Ken for being such a creepy, old man

c. Transcribe the conversation and reprimand Ken and Barbie, each for their participation in the unseemly conversation.

d. Preserve the recording and immediately report the incident to HR so they can report Ken and the conversation to law enforcement.

Reference no: EM131068096

Questions Cloud

Analyzing two mutually exclusive projects : A company is analyzing two mutually exclusive projects, S and L, whose cash flows are shown below. Project S: -1,100 (Year 0), 1000 (Year 1), 350 (Year 2), 50 (Year 3). Project L: -1,100 (Year 0), 0 (Year 1), 300 (Year 2), 1,500 (Year 3).
What is the project profitability index : A project requires an initial investment of $40 million. It generates cash flows of $25 million in one year and $27 million in two years. The project's required return is 8%. What is the project's profitability index?
Define face to face interview : 1) Define face to face interview. 2) What are the various interviews an employer can use as a selection tool?
What would the perfect manager look like : What would the perfect manager look like in terms of knowledge, skills, and abilities ex. planning and decision making controlling (monitoring and correcting) organizing.
Supervisor of a call center : Roshanda, the supervisor of a call center, while reviewing her tapes of the call-monitoring system for the day, runs across a tape of Ken, an older married man with six children, having "phone-sex" with Barbie, a newly hired, cute, 17 year old, wh..
Field of human resource management : What is meant by employer branding as used in the field of human resource management?
Diversity training plan-assessment activity : You are an HR Manager in a company that has recently received complaints from employees about lack of inclusion.
What is a worldview and why is it important to me : To what extent should personal religious beliefs impact our decisions about business ethics Your reply goes here. To what extent do your personal religious (or non-religious) beliefs about life impact your sense of business ethics and personal deci..
Calculate the expected value and standard deviation : You are examining a brick manufacturing facility. The process has historically produced 5% nonconforming bricks. Calculate the expected value and standard deviation of the number of nonconforming bricks during a typical hour of production

Reviews

Write a Review

Business Management Questions & Answers

  Caselet on michael porter’s value chain management

The assignment in management is a two part assignment dealing 1.Theory of function of management. 2. Operations and Controlling.

  Mountain man brewing company

Mountain Man Brewing, a family owned business where Chris Prangel, the son of the president joins. Due to increase in the preference for light beer drinkers, Chris Prangel wants to introduce light beer version in Mountain Man. An analysis into the la..

  Mountain man brewing company

Mountain Man Brewing, a family owned business where Chris Prangel, the son of the president joins. An analysis into the launch of Mountain Man Light over the present Mountain Man Lager.

  Analysis of the case using the doing ethics technique

Analysis of the case using the Doing Ethics Technique (DET). Analysis of the ethical issue(s) from the perspective of an ICT professional, using the ACS Code of  Conduct and properly relating clauses from the ACS Code of Conduct to the ethical issue.

  Affiliations and partnerships

Affiliations and partnerships are frequently used to reach a larger local audience? Which options stand to avail for the Hotel manager and what problems do these pose.

  Innovation-friendly regulations

What influence (if any) can organizations exercise to encourage ‘innovation-friendly' regulations?

  Effect of regional and corporate cultural issues

Present your findings as a group powerpoint with an audio file. In addition individually write up your own conclusions as to the effects of regional cultural issues on the corporate organisational culture of this multinational company as it conducts ..

  Structure of business plan

This assignment shows a structure of business plan. The task is to write a business plane about a Diet Shop.

  Identify the purposes of different types of organisations

Identify the purposes of different types of organisations.

  Entrepreneur case study for analysis

Entrepreneur Case Study for Analysis. Analyze Robin Wolaner's suitability to be an entrepreneur

  Forecasting and business analysis

This problem requires you to apply your cross-sectional analysis skills to a real cross-sectional data set with the goal of answering a specific research question.

  Educational instructional leadership

Prepare a major handout on the key principles of instructional leadership

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd