Supermarket offers new loyalty scheme with array of benefits

Assignment Help Operation Management

Reference no: EM131784485

1. When a supermarket offers a new loyalty scheme with an array of benefits, including a fee-free credit card and weekly discounts on selected items when customers use the card, they are employing ______________ to change behaviour.

1. Stimulus generalisation

2. Shaping

3. Stimulus discrimination

4. Massed distribution

2. In classical conditioning terms, Sony’s development of PlayStation TV, the PlayStation Vita and the PlayStation Now cloud gaming service are all examples of ______________.

1. Reinforcement

2. Stimulus discrimination

3. Stimulus generalisation

4. Operant learning

Reference no: EM131784485

Questions Cloud

Central and peripheral routes to persuasion theory : Fundamental principle of the central and peripheral routes to persuasion theory is that consumers will only engage in detailed cognitive processing if product.

Your employees know about the types of ethical behaviour : You need to ensure your employees know about the types of ethical behaviour which are required whilst they are working for your organisation.

Describe how you think hotels management : Describe how you think hotel’s management will. The case describes how quality, speed, dependability, flexibility and cost impact on hotel’s external customers.

Examples of viscerogenic needs : Examples of viscerogenic needs are ______. The consistent way in which a person responds to their environment is also known as _______.

Supermarket offers new loyalty scheme with array of benefits : When a supermarket offers a new loyalty scheme with an array of benefits, including a fee-free credit card and weekly discounts on selected items

Blame on customers rather than on the company : Lululemon had a number of product issues and the CEO seemed to place the blame on customers rather than on the company.

What are the group decision-making processes and structures : What are the group decision-making processes and structures in place at your current or with a previous employer that were designed to eliminate bias

What is divestment strategy : What is Divestment Strategy? can you please give me an example a company that go through divestiture if they are viable and doing well?

Hr services is the difficulty in obtaining responses : The biggest problem with surveying clients to determine their level of satisfaction with the delivery of HR services is the difficulty in obtaining responses.

User Account

All Pages