Summarize the customer service training program

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Customer Service Training Program

For any company that wants to deliver excellent customer service, having an excellent training program for its customer service employees is essential. This week write a one to two page paper describing the customer service training program for your selected company (Publix).

1. Summarize the customer service training program for the selected company. 

2. Describes key aspects of the program and how customer service skills are developed.

Reference no: EM13730587

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