Study quality management standards of organization

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Reference no: EM132156072

During Week 15, we are covering Operations in both the Service and Manufacturing industries. Service and manufacturing operations have differences, but also similarities. For example, both create mission statements and a vision for how the organization will be run and perceived by customers. Each provider or manufacturer wants to lead the market in its specific industry.

To Do: Study the quality management standards of an organization in which you are comfortable researching. What makes them stand out from the competition? Please be sure to reference at least 2 articles/journals/publications to support your writing.

Reference no: EM132156072

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